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HIPAA Notice

LC&Z Dentistry has become aware of a potential data security incident that may have resulted in the inadvertent exposure of some patients’ personal and health information. Although at this time there is no evidence that patient information was actually accessed or viewed, or any indication of actual misuse of anyone’s information, we have taken steps to notify any patients who may have been affected by this incident.

On May 15, 2017, we were informed that some patients received an unusual email from our practice, which prompted an investigation to determine if sensitive information was at risk. The investigation determined that an unknown, unauthorized third party gained access to the practice’s email account, and could have viewed or accessed the information contained within this account. With help from outside computer experts, we identified the patients whose personal and health information was contained within the email account. Patients’ Social Security numbers were not exposed and remain secure.

Although there is no evidence that the unauthorized third party accessed any information and we are not aware of any misuse of patient information, we take the privacy and security of patient information very seriously, and have taken steps to prevent a similar event from occurring in the future. Notification letters mailed on July 11, 2017, include additional information about what happened and a toll-free number that patients can call to learn more about the incident. The call center is available Monday through Friday from 9:00 a.m. to 9:00 p.m. Eastern Time, and can be reached at (800) 764-1156.